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Payment Setup Workflow

Use this workflow when preparing paid registration for an event.

Confirm Platform Readiness​

  1. Confirm with the Zinvos platform team that a supported payment gateway is enabled for the deployment.
  2. Confirm merchant credentials, gateway callbacks, and the public payment-link domain have been configured and tested by the platform team.
  3. Confirm the event will charge in INR.

Zinvos supports Airpay v3, Airpay v4, and Zoho hosted checkout depending on deployment configuration. Gateway selection is deployment-wide, not an event setting.

Configure Event Pricing​

  1. Open the event's registration setup.
  2. Configure the registration categories the event will offer.
  3. Set the applicable price for each category in registration payment settings.
  4. Leave categories free only when that is intentional.
  5. Review the final prices with the organizer.

Configure WhatsApp Registration​

If the event uses WhatsApp registration, complete the event WhatsApp setup and confirm that a payment link is delivered after a paid registration is submitted. The attendee completes payment in the browser opened from that link.

Test Before Launch​

  1. Create a test registration for each priced and free category.
  2. Confirm the correct INR amount is presented at checkout.
  3. Complete a test payment where the provider permits it.
  4. Confirm the registration moves from pending payment to the expected confirmed state.
  5. Confirm the configured confirmation or ticket is delivered.
  6. Test an expired payment link and verify that a new link can be requested.

Go-Live Checklist​

  • The platform payment gateway is enabled and tested.
  • Registration categories and prices are correct.
  • Paid and free registration paths have been tested.
  • Payment links work from the intended registration channel, including WhatsApp when used.
  • Confirmation and ticket delivery have been tested after payment.
  • Support staff know not to request a duplicate payment while a successful payment is being investigated.