Skip to main content

Getting Started

The admin dashboard is where organizers configure the event experience that attendees see in the mobile app. Most setup starts with an event, then continues into agenda, registration, engagement, content, and operations tools.

Sign In and Navigation​

  1. Open the admin portal.
  2. Sign in with your organizer account.
  3. Use the left navigation drawer to move between dashboard areas.
  4. Use the profile menu to open documentation or sign out.

Screenshot placeholder: profile menu with the Documentation link.

  1. Create the event and confirm dates, timezone, and basic information.
  2. Add halls, faculties, programs, and sessions.
  3. Configure registration if attendees need QR badges or check-in.
  4. Add contacts, teams, sponsors, activities, documents, and custom menu items.
  5. Configure feedback, certificates, quizzes, polls, and Ask Faculty.
  6. Prepare on-site operations such as badge printing, attendance scanning, access points, and occupancy.

How Admin Changes Reach Mobile Users​

Mobile content is event-scoped. If an attendee cannot see expected content, confirm these items first:

  • The attendee selected the correct event.
  • The content is attached to the same event or program.
  • The mobile app has been refreshed.
  • The attendee is signed in when the feature requires authentication.
  • Registration, certificate, attendance, or live quiz settings are enabled for that event or session.

Organizer Support Responsibility​

Organizers often help attendees directly. The mobile docs explain attendee-facing flows such as registration claims, QR badges, notes, moments, live quiz participation, and certificate downloads so support teams can guide users accurately.

Related docs: Mobile App Overview, Registration, Operations.