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Getting Started

The admin dashboard is where organizers configure the event experience that attendees see in the mobile app and through WhatsApp. Most setup starts with an event, then continues into agenda, registration, engagement, content, and operations tools.

Sign In and Navigation​

The admin dashboard uses one navigation drawer with global and event-specific groups:

  1. Global pages include Home, Events, Programs, WhatsApp, Ops Portal, and Password Reset.
  2. Event pages include the Event Hub, sessions, halls, faculties, registrations, quizzes, polls, feedback, certificates, and event settings. They become available after you select an event.

When you click on an event from the Events list or the Home dashboard, the sidebar expands to show event-scoped navigation. The event switcher at the top of the sidebar lets you jump between events without going back to the full events list.

Event Shell​

Most event pages are now under /events/:eventId/ paths (e.g., /events/12/halls, /events/12/registrations). This means:

  • You can bookmark or share links to specific event pages.
  • Browser back/forward works naturally within an event.
  • The selected event persists across all event-scoped pages.

Home Dashboard​

After signing in, you land on the Home dashboard. It shows platform-wide event, session, feedback, rating, and completion metrics, together with quick actions and event alerts.

  • Event creation shortcut.

Event Hub​

Selecting an event takes you to the Event Hub — the event's landing page in the admin. It shows:

  • Event stats for registrations, certificates, and programs.
  • Links grouped by event feature area.

The Event Hub is the fastest way to navigate event features — click any card to jump directly to that page.

  1. Create the event using the Event Create Wizard — confirm dates, venue, and mobile imagery.
  2. Add halls, faculties, programs, and sessions.
  3. Configure registration if attendees need QR badges or check-in.
  4. Add contacts, teams, sponsors, activities, documents, and custom menu items.
  5. Configure feedback, certificates, quizzes, polls, and Ask Faculty.
  6. If using WhatsApp, configure WhatsApp (global setup, then per-event settings).
  7. If using paid registration, configure Payments and category-based pricing.
  8. Prepare on-site operations such as badge printing, attendance scanning, access points, and occupancy.

How Admin Changes Reach Mobile Users​

Mobile content is event-scoped. If an attendee cannot see expected content, confirm these items first:

  • The event's Mobile Visibility toggle is enabled in event settings.
  • The attendee selected the correct event.
  • The content is attached to the same event or program.
  • The mobile app has been refreshed.
  • The attendee is signed in when the feature requires authentication.
  • Registration, certificate, attendance, or live quiz settings are enabled for that event or session.

Organizer Support Responsibility​

Organizers often help attendees directly. The mobile docs explain attendee-facing flows such as registration claims, QR badges, notes, moments, live quiz participation, certificate downloads, and WhatsApp registration so support teams can guide users accurately.

Related docs: Mobile App Overview, Registration, WhatsApp, Payments, Operations.