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Feedback and Analytics

Feedback tools help organizers measure attendee satisfaction and collect qualitative responses.

Features​

  • Create and manage feedback questions.
  • Configure options for choice-based questions.
  • Review feedback summaries.
  • View rating summaries and text response summaries.
  • Export text response summaries when available.
  • Review event feedback submissions.

Screenshot placeholder: feedback question list, question form, feedback summary charts, and text response export.

  1. Create feedback questions before the event or session.
  2. Ask attendees to submit feedback from the mobile app.
  3. Review summaries and detailed submissions.
  4. Use results for post-event reports and certificate workflows if applicable.

Feedback Questions​

Use clear language and keep the number of required questions reasonable. Required questions should collect information the organizer will actually review.

Feedback Submissions​

Feedback submissions are important when certificate eligibility depends on completed feedback. Use submissions to validate whether a participant has responded.

Attendee Support Notes​

  • Mobile users submit feedback from the event or session feedback screen.
  • If feedback is required for certificates, guide the attendee from the certificate eligibility banner to the feedback screen.
  • If feedback is missing, confirm the attendee used the same account or registration record expected by the event.