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Account and Support

Account and support flows help attendees recover access and contact the event or Zinvos support team.

Login and Signup​

Attendees can sign in with supported credentials and create accounts when needed. Some event content is available as a guest, but participation features often require sign-in.

Screenshot placeholder: login and signup screens.

Forgot Password and Reset​

Forgot password starts the reset flow. Users may verify a reset token and set a new password where supported.

Screenshot placeholder: forgot password, token verification, and reset password screens.

User Settings​

Settings can include account details and account actions such as logout or account deletion where enabled.

Support Contact​

Support contact lets users submit password reset, general inquiry, or technical issue requests. The form validates identity and message details before submission.

Screenshot placeholder: support contact screen.

Organizer Support Checklist​

  • Confirm the attendee's selected event.
  • Confirm whether the user is a guest or signed in.
  • Confirm the mobile number or email used for the account.
  • Confirm the feature requires registration, attendance, or certificate eligibility.
  • Escalate with event, account, registration number, and screenshot details when needed.