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Getting Started

The mobile app is the attendee-facing event companion. Organizers should understand the main attendee paths so they can prepare content and answer common support questions.

Guest Browsing​

The app can open into the event list for guest browsing. Guests can view public event content, but some actions require sign-in.

Features that commonly require sign-in include registration claims, notes, Ask Faculty, live quiz participation, certificate access, and moments selfie upload.

Screenshot placeholder: splash screen, event list, and event home.

Sign-In and Account Access​

Attendees can use mobile/password login, signup, supported social sign-in, forgot password, and support contact flows. The app also stores session information so users can stay signed in.

Organizer support checks:

  • Confirm the attendee is using the correct mobile number or email.
  • Confirm they selected the correct event after sign-in.
  • Ask them to refresh or restart the app after account changes.
  • Use support contact or password reset tools when account recovery is needed.

Push Permission​

The app requests notification permission and subscribes users to event-wide and favorites-related notification topics. Favorite sessions can be used to send more relevant notifications.

Attendee support note: if a user does not receive notifications, confirm phone notification permission, network access, and whether the session was favorited when the notification was sent.