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Registration and Badges

Registration features help attendees connect their mobile account to an event registration and show QR badges where enabled.

My Registrations​

My Registrations lists registration records connected to the signed-in user. Attendees can search, filter by status, refresh, and open registration details.

Screenshot placeholder: My Registrations list and registration card.

Claim Registration​

Imported attendees may need to claim their registration.

Typical flow:

  1. Select the registration-enabled event.
  2. Enter registration number and email.
  3. Request OTP.
  4. Verify OTP.
  5. Open registration details and QR badge.

Screenshot placeholder: claim registration and OTP screens.

Registration Details and QR Badge​

Registration details show attendee registration information and provide QR badge access. The full-screen badge is used for check-in or event access where configured.

Screenshot placeholder: registration details and full-screen QR badge.

Legacy QR Flow​

Some events may use an older QR flow instead of registration-enabled badges. In that case, the app can ask the user to confirm details before showing QR access.

Organizer Support Notes​

  • If claim fails, confirm registration number and email match the imported admin record.
  • If OTP is not received, confirm the email or mobile contact on the record.
  • If QR badge is missing, confirm the user is signed in and the event uses registration-enabled badges.
  • If the wrong person claimed a registration, use admin registration tools to investigate claim and unclaim options.